Terms of Service

By shopping with us, you agree to the terms below. We keep things simple, but please read through so you know what to expect.

1. Who We Are
This website is owned and operated by WSTM Ltd t/a Rishta Aunty. When we say “we,” “our,” or “us,” we mean the business.

2. Using Our Website
By placing an order, you confirm that you’re at least 18 years old and that the information you provide is accurate and complete.

3. Orders & Payments

• All prices are listed in GBP.
• Payment is processed securely through Stripe and Paypal.
• We reserve the right to cancel or refuse an order if we suspect fraud or incorrect information.

4. Shipping & Delivery
Please see our Shipping Policy for details. Delivery times are estimates and may vary depending on postal services and customs.

5. Returns & Refunds
Please see our Refund & Return Policy for details.

6. Intellectual Property
All content on this website, including product designs, images, and text, belongs to WSTM Ltd t/a Rishta Aunty. Please don’t copy or reuse it without permission.

7. Limitation of Liability
We do our best to provide a smooth shopping experience, but we can’t be held responsible for things outside our control (like shipping delays or third-party services).

8. Changes to These Terms
We may update these terms from time to time. If we do, the new version will be posted here.

9. Contact Us
If you have any questions about these terms, please email us at info@rishtaaunty.co.uk.